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Microsoft Teams Vs Zoom

With pretty much all of us now veterans of the online meeting culture, which platform is best? Arguably the two most popular are Microsoft teams & Zoom, but which one should you use? As with anything, this will depend on who you are using it to meet with, what key features you need and how easy it is to adopt.

We found a great review of both platforms written by Dominic Kent for Mio Dispatch and have picked out the best bits for you to help decide which one is right for your business.

Whilst Zoom is best-known as one of the leading tools for video conferencing in both the office and home, Microsoft Teams is seemingly the perfect option for those already invested in Microsoft 365.


So, how do you decide which is best for your company?

This in-depth guide into each platform should help you make up your mind.


Microsoft Teams brief overview

Created in 2017 and intended to replace Skype for Business, Teams offers functionality for one-on-one conversations, instant and asynchronous messaging, video meetings, and even Together Mode – a new way to host meetings.

Teams users love that it comes as part of the Microsoft 365 environment, which means it integrates with Word, Outlook, SharePoint, and all your day-to-day Microsoft apps. If you’re already familiar with the Microsoft’s suite of tools, then Teams seems a natural fit. But, keep in mind that some of your users will already be using Zoom already. So, the decision isn’t quite as simple as first thought.

Is Zoom better than Teams?

Zoom started life as a solution to expensive and complicated tools for traditional video conferencing. Removing traditional set-up considerations, Zoom makes visual collaboration a breeze. All you need is a web browser to get started.

Zoom is best-known for its easy-to-adopt high definition video conferencing. It’s perfect for in-house or external teams. You can even launch webinars and broadcasts through Zoom. But, now there’s more to Zoom than video. Zoom has expanded its portfolio to include Zoom Chat and voice calling too. Like Microsoft Teams, it’s become a powerful all-in-one option for communication.

Microsoft Teams vs Zoom features

Microsoft Teams features

Basic Microsoft Teams features include:

  • Internal and external audio calling

  • One-to-one video conferencing

  • Multi-party video conferencing

  • File sharing

  • Screen sharing

  • Virtual backgrounds

  • Instant and asynchronous one-to-one messaging

  • Group messaging

  • Message threading

  • Document collaboration

  • Channel-based collaboration areas

  • Integrations with Microsoft 365 apps

  • Integrations with third-party apps

  • Emojis and GIFs

More advanced Microsoft Teams features include:

  • Searchable conversation channels

  • Bots to connect with external apps

  • Audio, video, and screen recording

  • Secure encryption protocols

  • Interop with Zoom Chat, Cisco Webex Teams, and Slack

  • Microsoft Immersive Reader

  • In-line translation

  • Bookmarking and slash commands

  • Company Wikis

  • Smart meeting join

  • PSTN integration

  • Live Events for webinars and broadcasting<