About F1 Computer Services

F1 Computer Services was founded by Chris Ross in 1990. In the early days training was delivered on site by Chris herself. As time progressed contracts were won for some major organisations such as the MOD, Barclays Bank, Stannah Lifts, Johnson & Johnson and Ciba Vision to name but a few.

Three years ago another local computer training company merged with F1 expanding the client base further with organisations such as Hampshire Fire & Rescue, Dyer & Butler and Linde Fork Lift trucks.

Today courses are delivered all over the country, OnSite, at F1’s training room in Ferndown and Virtually by a team of experienced trainers with Chris at the Helm.

A question often asked is what F1 stands for – “F1 your key to affordable help” Many people reading this will know that F1 is the help key on the keyboard.

Reliable IT training used by brands you already trust.

Meet our Senior Team

Our senior team. Our other trainers are based across the country specialising in their own Applications.

Chris Ross
Founder & Managing Director

Chris has worked in computer training for over 32 years. She has an HND in Information Technology and is a Microsoft Certified Professional, Microsoft Certified Trainer, Microsoft Application Specialist, and Master Instructor.

Chris co-founded a computer training company in 1989 shortly after graduating from Bournemouth University. Two years later she moved on and founded F1 Computer Services.

After many years in the field Chris now runs all aspects of training development, sales, accounts and organising training sessions, both on site and off as well as virtual.

Outside of work Chris likes spending time with her family, working in the garden and travelling.

Debbie Fagan
Microsoft Office Specialist

Debbie has worked in the computer training industry for over 20 years. She is a Microsoft Office Certified Trainer delivering Virtual and Hands on Training in Office 365 including Project. Debbie is a Microsoft Office Specialist in Word, Excel & PowerPoint. She also has university modules in Data Analysis & Statistics.

Debbie started her teaching career as a teaching assistant for Children with special needs. She moved on to run the organisation of a computer training company, eventually qualifying as a trainer. Debbie has a great talent for developing new courses, making sure that it fits our clients’ requirements.

Outside of work Debbie has volunteered in the local community volunteering in many fields including a school governor, the PTA and as a Cub Scout Leader. With the involvement of the Cubs Debbie sat on many committees including the Carnival Committee. Debbie loves animals spending two years volunteering at a local children’s farm.

Alex Gosse
IT Trainer, Excel Consultant and Database Developer.

Alex has been an IT Trainer for ten years. His interest in Programming and problem solving has led to him designing custom reporting and data management solutions.

Alex continues to train Microsoft products as well as working with customers on bespoke solutions. He has created custom financial and sales reporting systems, inventory management systems, human resource databases as well as niche projects using a combination of Excel, Access and SQL Server, delivering cost effective and easily updateable products across many different industries.

Over the course of his development work, he has experience in working with many widely used and more industry specific programs to extract target data, including SAP, Salesforce, and SAGE. Alex also offers consultancy on existing Excel and Access solutions, updating, fixing or rewriting Spreadsheets and Databases.

Alex enjoys woodworking and hobbyist electronics and can most often be found in his garden, covered in dust.

Theresa Williams
Marketing Consultant

Theresa has joined the F1 team to manage the marketing responsibilities. As a B2B specialist, Theresa has worked in marketing for over 20 years as a manager in a corporate environment before setting up her consultancy, Jive Marketing Solutions in 2018.

Theresa started her marketing career as an executive in a local IT & Communications distribution business. Her role grew to manage the department and grew as the business was acquired by Carphone Warehouse in 2005 and subsequently merged with Dixons in 2014.

Theresa brings a wide range of capabilities spanning customer relationship management, email campaign management, content marketing, social media management and paid digital advertising.

Outside of work Theresa is a keen amateur ballroom and Latin dancer and plays for a local netball team. She is a mum to two children and spends the rest of any free time enjoying family days out and making dance costumes for competitions.

Recent News

Some reviews from our clients.

Emma Tyler


I attended an intermediate excel training session with a lady called Debbie this week over 2 mornings and it was one of the most enjoyable training sessions i have attended. She was very informative and explained everything so clearly and well. I have now gained lots of new excel knowledge which i shall use in my everyday job and feel a lot more confident about using this system. I am attending the advanced session later in the year and i can not wait to learn even more from Debbie. I highly recommend this course to anyone who is thinking of doing something like this it was great.

Rosy Jones



F1 provided on site training for our staff which was great as we were able to tailor the course to our own requirements. The trainer (Sam) was extremely helpful and flexible in her approach and the trainees have benefitted massively from the training.

Chris was very helpful when we were arranging the training. I would have no hesitation in putting F1 forward to anyone considering IT training.

Tony Green

Hobbs the Printers


Hospitality really good. Learnt more than i thought i would and chris was very patient with me.

Jeremy Baker

GEO speciality Chemicals


The Introduction to Excel was a great course, very useful and a brilliant host.

Gemma Heath

Health On Line


I completed the Introduction to Excel course. This was a very informative course, and I learnt a lot today and really enjoyed the tasks I was asked to complete. Chris is great and explains things simply so you can understand easily. Very much looking forward to completing the intermediate course and learning more about excel!

Emilia Wojcieszek



The intermediate excel course I’ve taken today met all of my expectations. It was delivered in a really warm atmosphere and presented professionally. I’ve learnt a lot of new things that deferentially I will start using in my everyday tasks. Thank you Chris for a great day.

Kerry Newton

Canford Healthcare Ltd


Course was excellent. Really happy to learn lots of time saving functions for processes I have sort of have in place but in a much more labour intensive way, so these will make life much easier. Learned lots of new functions which will be extremely useful in my day to day job and will definitely make a difference to my role and productivity. Thank you, really excited to get back to the office to start using my new skills

Molly Connor

Kier Highways


Brilliant course, mixed levels within the class and supported all levels of knowledge. Brilliant explanations and support given. Thanks!

Naomi Winnicott, Mark King and Ray Long

Great Star Europe


F1 Computer Services is a great company to go to if you need to advance your computer skills. We were greeted by the lovely Chris Ross, she has great hospitality skills and a pleasant nature. We learnt so much and although the course was for a day it covers eveything you need. We had a lovely spread laid out for us. We would highly recommend F1 Computer Services.


Dale Carnegie


When others in our organisation would share information on an Excel Spreadsheet I didn’t understand how it worked. I attended excel training for beginners. The program was for 1 day, I found this so interesting, the trainer was really helpful, explained everything so clearly and in a way I understood. I wanted to learn more, we had plenty of time for questions. Since the first Excel Course I have also completed Intermediate and Advanced Excel Training. I would recommend this training!

Annet Oostveen

Canford Healthcare Ltd


Enjoyed the day very much. Chris is a very patient and knowledgeable instructor. She definitely got rid of some of the perceived myths I had on Excel. Look forward to using everything I learnt in practise.

Nuno Pereira



Me and my team been working with Chris Ross from F1 Computer Services for a while now, she provides training to all our staff on Word, Excel and Powerpoint, we all find Chis work extremely easy to understand, she always runs the extra mile to make sure everyone benefits from the training irrelevant of what level they are, she is extremely professional and bring huge value to Foresolutions, we would not hesitate in referring Chris.

Alan Webb

Iracroft Ltd


We have used F1 for many years for our Microsoft training, and continue to do so as it’s top quality and good value. Always a pleasure working with Chris.

S Wise


I recently attended the intermediate Excel training course to progress my Excel knowledge. With the help of F1 Computer Services i have achieved my Excel goals! I would highly recommend this professional service.

Muriel Ecormier

GEO Specialty Chemicals UK Ltd


Very good training provided at the right pace and at the right level. You get plenty of opportunities to practice what you just learnt or discussed how you could apply it to your work. Plenty of tips are given throughout the day which make you wonder why you did not attend the course before!

Fiona Hackling

Foresolutions LTD


F1 Computer Services has trained our staff for many years. Always an excellent introduction or more advanced course for excel which is well presented and explained. Questions are encouraged during sessions, which always make staff members feel more comfortable. Very professional service and always happy to help.

Paul Hanley

Curtiss Wright Controls Ltd


As an Excel user it was interesting to find out how to use it more efficiently. Not being rushed and never going forward until the explanation was understood. I enjoyed the presentation and found it very useful.


iSupply Energy


A really informative day, with clear explanations, tailored to suit your needs either as an individual or from a company perspective. Chris has a wealth of knowledge that she shares not only hands on, but in really useful guides to take away. Knowing I can also contact her in the future means that I don’t go away feeling I am walking off alone into the Excel wilderness. A great day all round.

Kevin Hampton

Sales Support Manager, Greatstar Europe LTD


My Excel course was in a small group witch I found better for my personal needs, as I could get one to one attention if I had any questions. On arrival, we were greeted with tea and coffee and we were also supplied a lovely lunch. Our trainer was kind, polite, warming and a great host. The location was fantastic and had plenty of parking.

As a small group, we managed to get through very quickly but we still covered every aspect of what was on the agenda. I would recommend this course if you want a fun, relaxed and enjoyable feeling to your training!

Ben Mann

Canford Healthcare


I had a fantastic day on the advanced Excel course with Chris. We covered a large array of topics including tables, pivot tables, complex formula and macros. All the time picking up useful bits of information that I’ll be able to apply in my day to day use of Excel.

Kerri Young

Tower Supplies


Chris Ross was a fantastic teacher/trainer, really enjoyed the course and learning from Chris. Felt so at ease, thank you very much Chris.

Martin Soards

Nalco Champion


Just completed a two day course with Tony Omorojor, which was extremely beneficial. Trainer was prepared to adapt course to our specific requirements therefore making it far more interactive and relevant whilst at the same time ensuring the capabilities of Project were explained. Well presented and well run.




Excellent training session with Chris, who was extremely warm, friendly and helpful yet also professional and thorough with all topics covered. The session exceeded my expectations and I have learnt a lot more than I expected to. I would not hesitate to recommend F1 Computer Services to others. The service was excellent from start to finish.

Paul Donoghue

Tower Supplies


This is a lovely environment to learn in, set in Chris’ home. Very relaxed setting and Chris is a very enthusiastic, knowledgeable and patient tutor.

Stephen Pike

Iracroft Ltd


Excellent course and tutor. this will help me with my day to day routine and give me a greater knowledge of Use on the excel program.

Nadine Goodbrand

JP Morgan


Attended Interm Excel course with Chris. Course was extremely easy to follow with excellent notes to take away. Worked at a pace to suit the group. Small groups which meant it was easy to ask questions and go over things if needed. Had time to make notes as needed and print out examples if needed. Lunch was yummy to.



I have taken 2 courses with F1 with both Chris and Alex. Both the Excel Intermediate and Visio courses were extremely informative and relevant and flexible enough to accommodate the needs of the whole group without glossing over any important detail. I have learnt so much in these 1 day courses and I am looking forward to applying my new skills at work. I am going to be far more efficient than I was previously!

Karen McCurdy

Canford Healthcare Ltd


It was very interesting to learn of shortcut functions and i was particularly impressed by pivot tables and filtering having previously felt daunted by using these. Chris was a very good trainer, having the three of us on the course made more a more relaxed and learning environment

Lloyd Oakley

Curtiss Wright – Aerospace & Electronics


This is not the first time I have experienced F1 Microsoft training. As before the instruction delivered was of the highest standard. No complaints at all.

Paul Allan

Dyer & Butler


MSP Intermediate course. I requested this training as I have historically used CSP and needed to start using MSP urgently due to Client requirements. The course was very well presented and thorough and has hit its brief.

Bianca Seymour

Great Star


Practical and enjoyable course with very helpful trainer. Great hospitality and made us feel very welcome and comfortable. Overall learned a lot throughout the course and highly recommend!




Excellent Publisher training and trainer (Debbie Irving). Highly recommended!

Chris Baker

PKF Francis


Excellent Microsoft training.
Chris at F1 has provided me with training on Word, PowerPoint, Outlook and Publisher. All training has been tailored to my individual requirements and even more importantly from my point of view, Chris explains things in good plain English!

Dean Smith

W Smith Admin


An excellent course pitched at just the right level, the formulas, shortcuts and general tips that have been learnt today will be of great use.

Abigail Walker

Curtiss Wright Controls Ltd


An excellent introduction into excel well presented. I will use the shortcuts for navigation. And I particularly like the simplified equations, and F1 for making a chart. I look forward to learning more an putting things into practice.

Simon Robinson

Training Coordinator, Dyer & Butler Limited


F1 computer services are very professional and always happy to help, The course booking process is very easy & hassle free which makes life a whole lot easier. Having sat on a course myself, I can highly recommend booking via F1 computer services. The trainers are very professional & highly knowledgeable and they are happy to go at the learners pace so there is no pressure in the classroom which equals a very relaxing & happy environment to work in. All of our delegates that have been on an F1 computer service’s course have only ever given me tremendous feedback. Chris Ross is quick at coming back to your answers/query’s which makes booking a lot easier, Chris is very pleasant to work with.

Brian Fitzgerald

Warehouse Supervisor, Greatstar Europe LTD


Booked through work to do an introductory excel course. On arrival I was greeted by a lovely lady with biscuits and coffee. The day was very enjoyable and I feel that I took a lot in that will benefit me in my work. All the details were explained and gone through in a very friendly and patient manner. Help was always at hand if you had any questions or problems, due to the small group we were never felt to be under pressure or afraid to ask for help. Also a lovely lunch was provided and refreshments during the day.I highly recommend F1 computer services for anyone wishing to upgrade their computer skills.



A really good day’s training. We had a small class and was encouraged to ask questions. the course was explained in a clear way and I left the day will a much better understanding of Excel. Would definitely recommend.

Email Us: info@f1co.co.uk