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About F1 Computer Services

Reliable Computer Training You Can Trust

F1 Computer Services was founded by Chris Ross in 1990. In the early days of F1 Computer Services, training was delivered on site by Chris herself. As time progressed contracts were won for some major organisations such as the MOD, Barclays Bank, Stannah Lifts, Johnson & Johnson and Ciba Vision, to name but a few.

Three years ago another local computer training company merged with F1 expanding the client base further, with organisations such as Hampshire Fire & Rescue, Dyer & Butler and Linde Fork Lift trucks.

Today courses are delivered all over the country, onsite, at F1’s training room in Ferndown and virtually by a team of experienced trainers with Chris at the Helm.


A question often asked is what F1 stands for – “F1 - your key to affordable help” - many people reading this will know that F1 is the help key on a standard computer keyboard.

Our Team

Our Team

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Chris Ross, Founder & MD

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Debbie Fagan, Microsoft Office Specialist

Chris has worked in computer training for over 32 years. She has an HND in Information Technology and is a Microsoft Certified Professional, Microsoft Certified Trainer, Microsoft Application Specialist, and Master Instructor.

Chris co-founded a computer training company in 1989 shortly after graduating from Bournemouth University. Two years later she moved on and founded F1 Computer Services.

After many years in the field Chris now runs all aspects of training development, sales, accounts and organising training sessions, both on site and off as well as virtual.

Outside of work Chris likes spending time with her family, working in the garden and travelling.

Debbie has worked in the computer training industry for over 20 years. She is a Microsoft Office Certified Trainer delivering Virtual and Hands on Training in Office 365 including Project. Debbie is a Microsoft Office Specialist in Word, Excel & PowerPoint. She also has university modules in Data Analysis & Statistics.

Debbie started her teaching career as a teaching assistant for Children with special needs. She moved on to run the organisation of a computer training company, eventually qualifying as a trainer.


Debbie has a great talent for developing new courses, making sure that it fits our clients’ requirements.

Outside of work Debbie has volunteered in the local community volunteering in many fields including a school governor, the PTA and as a Cub Scout Leader. With the involvement of the Cubs Debbie sat on many committees including the Carnival Committee. Debbie loves animals spending two years volunteering at a local children’s farm.

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Bernie Burn, Advanced Application, Database & Azure Implementation & Training Specialist

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Theresa Williams, Marketing Consultant & Designer

Bernie joins F1 Computer Services with 30 years of experience in designing, building and implementing solutions and training others. He has worked with all types of businesses developing systems largely based around core databases ranging from blue chip companies to the NHS, local government and private enterprises large and small.


As someone who is always at the forefront of technology, Bernie has helped to pioneer complex systems from using VBA in Access and Excel in their infancy through embracing the emergence of C# and the .Net environment to working with the latest Azure and Power Platform environments.


Bernie has utilised invaluable techniques and helped others to build, deploy and maintain robust, scalable and reliable applications.  His database experience encompasses SQL Server, ORACLE, SyBase, Sharepoint, Azure and Dataverse, and he has built a variety of systems based on these data sources.


When he’s not pushing the boundaries of IT, Bernie enjoys nothing better than spending quality time with his family.

Theresa has joined the F1 team to manage the marketing responsibilities. As a B2B specialist, Theresa has worked in marketing for over 20 years as a manager in a corporate environment before setting up her consultancy, Jive Marketing Solutions in 2018.

Theresa started her marketing career as an executive in a local IT & Communications distribution business. Her role grew to manage the department and grew as the business was acquired by Carphone Warehouse in 2005 and subsequently merged with Dixons in 2014.

Theresa brings a wide range of capabilities spanning customer relationship management, email campaign management, content marketing, social media management and paid digital advertising.

Outside of work Theresa is a keen amateur ballroom and Latin dancer and plays for a local netball team. She is a mum to two children and spends the rest of any free time enjoying family days out and making dance costumes for competitions.

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