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About F1 Computer Services

Reliable Computer Training You Can Trust

F1 Computer Services was founded by Chris Ross in 1990. In the early days of F1 Computer Services, training was delivered on site by Chris herself. As time progressed contracts were won for some major organisations such as the MOD, Barclays Bank, Stannah Lifts, Johnson & Johnson and Ciba Vision, to name but a few.

Three years ago another local computer training company merged with F1 expanding the client base further, with organisations such as Hampshire Fire & Rescue, Dyer & Butler and Linde Fork Lift trucks.

Today courses are delivered all over the country, onsite, at F1’s training room in Ferndown and virtually by a team of experienced trainers with Chris at the Helm.


A question often asked is what F1 stands for – “F1 - your key to affordable help” - many people reading this will know that F1 is the help key on a standard computer keyboard.

Our Team

Our Team

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Chris Ross, Founder & MD

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Debbie Fagan, Microsoft Office Specialist

Chris has worked in computer training for over 32 years. She has an HND in Information Technology and is a Microsoft Certified Professional, Microsoft Certified Trainer, Microsoft Application Specialist, and Master Instructor.

Chris co-founded a computer training company in 1989 shortly after graduating from Bournemouth University. Two years later she moved on and founded F1 Computer Services.

After many years in the field Chris now runs all aspects of training development, sales, accounts and organising training sessions, both on site and off as well as virtual.

Outside of work Chris likes spending time with her family, working in the garden and travelling.

Debbie has worked in the computer training industry for over 20 years. She is a Microsoft Office Certified Trainer delivering Virtual and Hands on Training in Office 365 including Project. Debbie is a Microsoft Office Specialist in Word, Excel & PowerPoint. She also has university modules in Data Analysis & Statistics.

Debbie started her teaching career as a teaching assistant for Children with special needs. She moved on to run the organisation of a computer training company, eventually qualifying as a trainer.


Debbie has a great talent for developing new courses, making sure that it fits our clients’ requirements.

Outside of work Debbie has volunteered in the local community volunteering in many fields including a school governor, the PTA and as a Cub Scout Leader. With the involvement of the Cubs Debbie sat on many committees including the Carnival Committee. Debbie loves animals spending two years volunteering at a local children’s farm.

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Alex Gosse, IT Trainer, Excel Consultant and Database Developer

Alex has been an IT Trainer for ten years. His interest in Programming and problem solving has led to him designing custom reporting and data management solutions.

Alex continues to train Microsoft products as well as working with customers on bespoke solutions. He has created custom financial and sales reporting systems, inventory management systems, human resource databases as well as niche projects using a combination of Excel, Access and SQL Server, delivering cost effective and easily updateable products across many different industries.

Over the course of his development work, he has experience in working with many widely used and more industry specific programs to extract target data, including SAP, Salesforce, and SAGE. Alex also offers consultancy on existing Excel and Access solutions, updating, fixing or rewriting Spreadsheets and Databases.

Alex enjoys woodworking and hobbyist electronics and can most often be found in his garden, covered in dust.

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Theresa Williams, Marketing Consultant & Designer

Theresa has joined the F1 team to manage the marketing responsibilities. As a B2B specialist, Theresa has worked in marketing for over 20 years as a manager in a corporate environment before setting up her consultancy, Jive Marketing Solutions in 2018.

Theresa started her marketing career as an executive in a local IT & Communications distribution business. Her role grew to manage the department and grew as the business was acquired by Carphone Warehouse in 2005 and subsequently merged with Dixons in 2014.

Theresa brings a wide range of capabilities spanning customer relationship management, email campaign management, content marketing, social media management and paid digital advertising.

Outside of work Theresa is a keen amateur ballroom and Latin dancer and plays for a local netball team. She is a mum to two children and spends the rest of any free time enjoying family days out and making dance costumes for competitions.

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