Frequently Asked Questions

The F1 Computer Services HQ offices are based in Ferndown, Dorset, UK. However we can conduct computer training courses across the UK.

You can book a training course directly with us via our website contact form or if you have any further queries or requirements you can contact us via email info@f1co.co.uk.

Please contact us directly via our website contact form.

We will get back to you to arrange a mutually convenient date for your chosen computer training course. Alternatively call us on 01202 87529

All of our listed courses are available to attend online via Microsoft Teams.

We do offer some limited public computer training courses at our Ferndown HQ,

We can also arrange one to one training at your own business site locally.

If you choose to attend our site in Ferndown, the maximum number of delegates is 3 per course. Any courses delivered at a clients site can be between 6 – 8.

Yes as long as the substitute has the appropriate skill set for the level of course

Our most popular training courses are currently:

Microsoft Excel, Microsoft PowerPoint, Microsoft Project, Microsoft PowerBI and Adobe Photoshop.

We can provide a pre course assessment free of charge. This will determine the most appropriate level for you and make sure that we book you onto the most beneficial computer training course for your needs.

We work with businesses to ensure that our computer training courses are tailored to suit the needs and knowledge levels of individuals or teams. We can build and customise course content to suit your business use cases and ensure that your team get the best out of our training course.

Yes, this can be arranged on a case by case basis. We can customise your course as appropriate to suit the needs of your team.

We provide certificates as a proof of attendance to all delegates who complete a computer training course with us.

We do our best to accommodate any specific date requests, usually a week is a sufficient amount of time to book a course, as long as we have the capacity at that time.

Cancellation within 10 days of the booked course date incurs the following charges:

Up to 10 working days prior to course incurs a 50% charge.

Up to 5 working days prior to course incurs a 75% charge.

Less than 5 working days prior to course incurs 100% charge of the total course fee.

We offer Microsoft training courses across all of the major Microsoft software.

Including:

Microsoft Word

Microsoft Powerpoint

Microsoft Excel

Microsoft Outlook

Microsoft 365

Microsoft Onenote

Microsoft Sharepoint and many more.

Check out our Microsoft programmes page to find out more.