Microsoft Outlook Advanced
This course is for people who understand the use of Microsoft Outlook. The course will build on this knowledge and explore the more advanced
features.
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A good working knowledge of Microsoft Outlook.
Use of Microsoft Exchange Server for meeting and task delegation topics.
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Course format: One day, max capacity 6
Session Topics
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Outlook Review
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A review of the working concept of Outlook,
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together with the key
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elements of the application
Folders and Address Books
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Working with Standard Folders
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Creating and using
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Personal Folders
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Creating and using
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Distribution Lists
Calendar
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Formatting Calendar Views
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Calendar Fields
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Using Filters
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Using Scheduling Assistant
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Modifying Views and
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creating custom Views
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Customising the printing calendar.
Tasks
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Formatting Task Views
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Task Fields
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Grouping and Filtering Tasks
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Organising Tasks by Project
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Task ownership
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Assigning Tasks to others
Organising e-mails
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Using Quick Steps
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Creating a new Quick Step
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Using Search Folders
Contacts
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Formatting Contact Views
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Working with Contact Fields
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Sorting and Filtering
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Contacts
Categories
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Understanding Categories
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Using the Master Category List
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Defining own categories
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Assigning categories to contacts and tasks
Tracking and Delivery Options
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Using Voting Buttons
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Delayed delivery
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Direct replies to…