Introduction
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The computer keyboard
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Using the mouse effectively
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Windows Desk Top
The Basics - Windows
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Window Essentials, The Title Bar
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Viewing Multiple Windows
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Repositioning & Sizing Windows
Menus, Commands & Dialogue Boxes
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Commands, Greyed Commands
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Speed Keys, Dialogue Boxes
The Start Menu & Taskbar
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Programs, Documents
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Settings, Find, Help
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The Taskbar
Understanding Drives
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C:\ Drive and A:\Drive
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Network Drives
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CD Drive
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USB
Working with Folders
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Folders, Documents
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Creating & Copying
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Renaming & Deleting Folders
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Drag & Drop
Working with Files
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Naming, Locating, Viewing
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Renaming, Moving, Copying, Deleting Files
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Undoing File Operations
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Recycle Bin, Drag and Drop
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Accessing Files from the Desk Top
Customising Your Work Environment
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Control Panel, Setting Date/Time
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Creating shortcuts
Printing
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Print Folder, Printing
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Documents
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Managing Print Queue
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Pausing & Resuming a Printer
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Printing over a Network
The Internet
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Internet Explorer
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Setting the Home page
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Internet Options
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Searching Techniques
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Google
Microsoft Office
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Overview Word or selected Microsoft application