Microsoft New users
This course is intended for new users to computers. The course will assume no knowledge and is aimed at giving delegates confidence to use applications further where appropriate.
Format: one day, max capacity 6


Introduction
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The computer keyboard
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Using the mouse effectively
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Windows Desk Top
The Basics - Windows
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Window Essentials, The Title Bar
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Viewing Multiple Windows
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Repositioning & Sizing Windows
Menus, Commands & Dialogue Boxes
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Commands, Greyed Commands
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Speed Keys, Dialogue Boxes
The Start Menu & Taskbar
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Programs, Documents
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Settings, Find, Help
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The Taskbar
Understanding Drives
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C:\ Drive and A:\Drive
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Network Drives
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CD Drive
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USB
Working with Folders
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Folders, Documents
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Creating & Copying
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Renaming & Deleting Folders
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Drag & Drop
Working with Files
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Naming, Locating, Viewing
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Renaming, Moving, Copying, Deleting Files
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Undoing File Operations
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Recycle Bin, Drag and Drop
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Accessing Files from the Desk Top
Customising Your Work Environment
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Control Panel, Setting Date/Time
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Creating shortcuts
Printing
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Print Folder, Printing
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Documents
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Managing Print Queue
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Pausing & Resuming a Printer
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Printing over a Network
The Internet
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Internet Explorer
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Setting the Home page
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Internet Options
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Searching Techniques
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Google
Microsoft Office
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Overview Word or selected Microsoft application